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Complaints

How much do you want?

We Take Complaints Very Seriously

Our customers are at the heart of everything we do and we pride ourselves on providing the highest level of service, but we understand that sometimes this level of service could slip. So, if there is something that you are not happy with then let us know.

Our complaints procedure is as follows:

How to contact us to make a complaint

Please send us your details, a description of your complaint and how you think we can resolve it, and any other relevant information using the form below.

Warning: Late repayment can cause you serious money problems.

For help, go to moneyadviceservice.org.uk

3 months

Representative APR 305.9%

See Representative Example

Total Amount of Credit: £400
Duration of the Agreement: 90 days
Total Amount Repayable: £561.92 to be repaid in 3 equal instalments of £187.31 on your next 3 pay days
Interest charged is £161.92, interest rate is 161.9% per year (variable)
Representative APR 305.9%

We are authorised and regulated by the FCA – Financial Conduct Authority.

Loanlingo is a licensed credit broker and not a lender.

Warning: Late repayment can cause you serious money problems. For help, go to moneyadvice.org.uk